SHIPPING POLICY
You'll be kept in the loop on the status of your order with confirmation and tracking emails.
Any taxes or duty fees incurred to ship abroad are the responsibility of the customer and these costs cannot be reclaimed from Office.
Unfortunately for various reasons we are unable to ship certain brands or products to particular locations outside of the UK.
Due to various problems with overseas shipping, we do not send orders to the following destinations:
, Russia, Ukraine, Argentina, Mexico and Malaysia. We reserve the right to add/remove from this list at any time.
Selected UK & NI postcodes will not be eligible to receive Next Day delivery.
Delivery Options & Times
Delivery Options | Delivery Times | Delivery Cost
UK Standard Delivery Up to 8 Working days £2.99
EVRI 7 days: Standard: £4.70
EVRI 5 days: Standard £6.68-£7.98
RETURN POLICY
At Shyzarsue Classics, we are committed to providing our customers with high-quality products and a seamless shopping experience. If for any reason you are not completely satisfied with your purchase, our return policy is here to help.
Eligibility for Returns:
Items must be returned within 30 days from the date of delivery.
Items must be in their original condition: unworn, unused, unwashed, and with all tags and packaging intact.
Returns are only accepted for products purchased directly from Shyzarsueclassics.co.uk .
Sale items and gifted items are non-returnable and final sale.
Non-Returnable Items:
Custom-made or personalized products.
Final sale or clearance items.
Accessories that have been used or have signs of wear.
Return Process:
1. Initiate Your Return: To start a return, please contact our customer service team at [support email] with your order details and reason for return.
2. Approval & Instructions: Upon approval, you will receive instructions on how and where to send your package.
3. Shipping Costs: Return shipping costs are the responsibility of the customer unless the item was damaged, defective, or incorrect upon arrival.
Refunds:
Once your return is received and inspected, we will notify you of the status of your refund.
Approved refunds will be issued to your original payment method within 5-10 business days. Please note that shipping fees are non-refundable.
Exchanges:
We currently do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order for the desired item.
Damaged or Defective Items:
If your item arrives damaged or defective, please contact our customer service within 48 hours of receiving your order. We may request photos of the damage or defect for our records.
For further assistance, feel free to reach out to our customer service team at [email protected]
